top of page

Privacy Policy

Last Updated: January 27, 2026
 

1. INTRODUCTION

This Privacy Policy ("Policy") governs the collection, use, disclosure, and protection of personal information by BeLiver, a division of Arrow Point Enterprises LLC ("BeLiver," "we," "us," or "our"), a Wyoming limited liability company.

By accessing our website, making a purchase, or otherwise interacting with BeLiver, you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by this Policy and our Terms of Service. If you do not agree with this Policy, you must immediately discontinue use of our services.
 

2. SCOPE AND APPLICATION

This Policy applies to:

  • Our website and any subdomains

  • E-commerce transactions

  • Email communications and newsletters

  • Customer service interactions

  • Social media platforms we operate

  • Third-party platforms where we conduct business

  • Any other services we provide
     

3. INFORMATION WE COLLECT

3.1 Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer service

  • Participate in surveys, contests, or promotions

  • Leave product reviews

  • Communicate with us via any channel
     

This information may include:

  • Full legal name

  • Email address

  • Mailing address (billing and shipping)

  • Phone number

  • Payment information (credit/debit card details, billing address)

  • Date of birth (if required for age verification)

  • Account credentials (username and password)

  • Purchase history and preferences

  • Communication preferences

  • Any other information you choose to provide
     

3.2 Automatically Collected Information

When you access our services, we automatically collect:

  • IP address and geolocation data

  • Device type, operating system, and browser type

  • Referring and exit pages

  • Pages viewed and time spent on pages

  • Clickstream data and navigation patterns

  • Cookies and similar tracking technologies data

  • Session information

  • Access times and dates
     

3.3 Information from Third Parties

We may receive information about you from:

  • Payment processors and financial institutions

  • Shipping and fulfillment partners

  • Marketing and analytics providers

  • Social media platforms

  • Data brokers and aggregators

  • Public databases

  • Business partners and affiliates
     

3.4 Health and Dietary Information

While we do not require health information to purchase our products, you may voluntarily provide:

  • Dietary restrictions or preferences

  • Health goals or wellness objectives

  • Allergy information

  • Medical conditions (in communications with customer service)
     

IMPORTANT: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Do not provide sensitive health information unless necessary for your inquiry.
 

4. HOW WE USE YOUR INFORMATION

4.1 Primary Uses

We use your information to:

  • Process and fulfill orders

  • Communicate order status and shipping updates

  • Process payments and prevent fraud

  • Provide customer service and support

  • Respond to inquiries and requests

  • Maintain and improve our services

  • Personalize your experience

  • Send transactional communications
     

4.2 Marketing and Communications

With your consent, we use your information to:

  • Send promotional emails and newsletters

  • Provide product recommendations

  • Notify you of special offers and new products

  • Conduct surveys and request feedback

  • Administer contests, sweepstakes, and promotions

You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
 

4.3 Analytics and Improvement

We use your information to:

  • Analyze website usage and trends

  • Improve our products and services

  • Develop new products and features

  • Conduct market research

  • Optimize our marketing efforts

  • Enhance user experience
     

4.4 Legal and Compliance

We may use your information to:

  • Comply with legal obligations

  • Enforce our Terms of Service and policies

  • Protect our rights, property, and safety

  • Detect, prevent, and address fraud or security issues

  • Respond to legal requests and prevent harm

  • Resolve disputes
     

5. INFORMATION SHARING AND DISCLOSURE

5.1 Service Providers

We share information with trusted third-party service providers who assist us in:

  • Payment processing (credit card processors, payment gateways)

  • Order fulfillment and shipping

  • Email delivery and marketing automation

  • Web hosting and cloud storage

  • Customer relationship management (CRM)

  • Analytics and data analysis

  • Advertising and marketing services

  • Customer service and support
     

These service providers are contractually obligated to:

  • Use your information only for specified purposes

  • Maintain appropriate security measures

  • Comply with applicable privacy laws

  • Not disclose your information to unauthorized parties
     

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. You will be notified via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
 

5.3 Legal Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal process (subpoenas, court orders, legal proceedings)

  • Enforce our Terms of Service and other agreements

  • Protect the rights, property, or safety of BeLiver, our users, or the public

  • Investigate fraud, security issues, or technical problems

  • Respond to government requests
     

5.4 With Your Consent

We may share your information for purposes not described in this Policy with your explicit consent.
 

5.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, or other business purposes.
 

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 Types of Cookies We Use

Essential Cookies: Necessary for website functionality, including shopping cart, checkout, and account access.

Performance Cookies: Collect information about how you use our website to improve performance and user experience.

Functional Cookies: Remember your preferences and settings to enhance your experience.

Targeting/Advertising Cookies: Track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.
 

6.2 Third-Party Cookies

We use third-party services that may set cookies, including:

  • Google Analytics

  • Facebook Pixel

  • Advertising networks

  • Social media platforms

  • Payment processors
     

6.3 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to:

  • View cookies stored on your device

  • Delete cookies

  • Block all cookies

  • Block third-party cookies

  • Clear cookies when closing your browser

For more information about cookies and how to manage them, visit www.allaboutcookies.org.
 

6.4 Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals. You may control tracking through the methods described above.
 

7. DATA SECURITY

7.1 Security Measures

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using SSL/TLS technology

  • Secure socket layer (SSL) certificates

  • Encrypted storage of sensitive data

  • Regular security assessments and audits

  • Access controls and authentication requirements

  • Firewall protection

  • Intrusion detection and prevention systems

  • Regular software updates and security patches

  • Employee training on data security and privacy
     

7.2 Payment Security

We do not store complete credit card information on our servers. Payment processing is handled by PCI-DSS compliant third-party payment processors who employ advanced encryption and security protocols.
 

7.3 Limitations

Despite our efforts, no security measures are 100% effective. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
 

7.4 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users and appropriate authorities as required by applicable law within the timeframes mandated by such laws.
 

8. DATA RETENTION

8.1 Retention Periods

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Policy

  • Comply with legal obligations (tax, accounting, regulatory requirements)

  • Resolve disputes

  • Enforce our agreements

  • Maintain business records
     

8.2 Specific Retention Guidelines

  • Account Information: Retained while your account is active and for 7 years after account closure

  • Transaction Records: Retained for 7 years for tax and accounting purposes

  • Marketing Communications: Retained until you unsubscribe or request deletion

  • Customer Service Records: Retained for 5 years

  • Website Analytics: Retained for 26 months
     

8.3 Deletion

After the retention period expires, we will securely delete or anonymize your information unless we are legally required to retain it.
 

9. YOUR RIGHTS AND CHOICES

9.1 Access and Portability

You have the right to:

  • Request access to your personal information

  • Receive a copy of your personal information in a structured, commonly used format

  • Request information about how we use and share your data
     

9.2 Correction and Update

You may:

  • Update your account information at any time

  • Request correction of inaccurate or incomplete information

  • Contact us to update information we hold about you
     

9.3 Deletion

You may request deletion of your personal information, subject to:

  • Legal and regulatory retention requirements

  • Ongoing transactions or contracts

  • Legitimate business purposes

  • Defense of legal claims
     

9.4 Opt-Out Rights

You may opt out of:

  • Marketing emails: Click "unsubscribe" in any marketing email or contact us

  • SMS messages: Reply "STOP" to any text message or contact us

  • Targeted advertising: Use browser settings, opt-out tools, or contact us

  • Sale of personal information: Contact us (note: we do not currently sell personal information)
     

9.5 Exercising Your Rights

To exercise any of these rights, contact us at:

We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing your request.
 

10. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, do not use our services or provide any personal information.

If we discover we have collected information from a child under 18, we will delete such information immediately. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
 

11. INTERNATIONAL DATA TRANSFERS

BeLiver operates in the United States. If you are located outside the United States, your information will be transferred to, stored, and processed in the United States where our servers and service providers are located.

By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
 

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards for international data transfers, including:

  • Standard Contractual Clauses approved by the European Commission

  • Ensuring service providers are Privacy Shield certified (where applicable)

  • Other approved transfer mechanisms
     

12. STATE-SPECIFIC PRIVACY RIGHTS

12.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: Request disclosure of personal information collected, used, and shared in the preceding 12 months.

Right to Delete: Request deletion of personal information we have collected, subject to exceptions.

Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information (we do not currently sell or share personal information as defined by CCPA).

Right to Correct: Request correction of inaccurate personal information.

Right to Limit Use: Limit use and disclosure of sensitive personal information.

Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your CCPA rights.

Authorized Agents: You may designate an authorized agent to make requests on your behalf.

Shine the Light: California residents may request information about disclosure of personal information to third parties for direct marketing purposes.

To exercise these rights, contact us using the information in Section 9.5.
 

12.2 Virginia Residents (VCDPA)

Virginia residents have rights under the Virginia Consumer Data Protection Act to:

  • Confirm whether we process your personal data

  • Access your personal data

  • Correct inaccuracies in your personal data

  • Delete your personal data

  • Obtain a copy of your personal data

  • Opt out of targeted advertising, sale of personal data, and profiling
     

12.3 Colorado Residents (CPA)

Colorado residents have similar rights under the Colorado Privacy Act.
 

12.4 Connecticut Residents (CTDPA)

Connecticut residents have similar rights under the Connecticut Data Privacy Act.
 

12.5 Utah Residents (UCPA)

Utah residents have similar rights under the Utah Consumer Privacy Act.
 

12.6 Other States

If you are a resident of a state with privacy laws not specifically mentioned here, you may have additional rights. Contact us for information about your specific rights.
 

13. NEVADA RESIDENTS

Nevada residents may opt out of the "sale" of personally identifiable information. We do not currently sell personally identifiable information as defined under Nevada law. If our practices change, we will update this Policy and provide Nevada residents with appropriate opt-out mechanisms.
 

14. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, services, or applications not operated by us. This Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your information.
 

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting to our website unless otherwise specified. The "Last Updated" date at the top of this Policy indicates when it was last revised.

Material changes will be communicated through:

  • Email notification to registered users

  • Prominent notice on our website

  • Other appropriate means
     

Your continued use of our services after changes become effective constitutes acceptance of the revised Policy. If you do not agree with changes, you must discontinue use of our services.
 

16. CONTACT INFORMATION

16.1 Privacy Inquiries

For questions, concerns, or requests regarding this Policy or our privacy practices:

BeLiver Privacy Team

Email: hi@shopbeliver.com
 

16.2 Data Protection Officer

For significant privacy concerns or data protection matters, you may contact our Data Protection Officer (if appointed) at the address above.
 

16.3 Response Time

We will respond to privacy inquiries within 30 days of receipt. Complex requests may require additional time, and we will notify you if an extension is needed.
 

17. DISPUTE RESOLUTION

17.1 Informal Resolution

Before filing a formal complaint, we encourage you to contact us to resolve privacy concerns informally.
 

17.2 Binding Arbitration

Any disputes arising from this Policy or our privacy practices shall be resolved through binding arbitration in accordance with our Terms of Service, except where prohibited by law.
 

17.3 Governing Law

This Policy is governed by the laws of the State of Wyoming, without regard to conflict of law principles. Exclusive jurisdiction for any disputes shall be in the state or federal courts located in Wyoming.
 

17.4 Regulatory Complaints

You have the right to file a complaint with relevant regulatory authorities, including:

  • State Attorney General

  • Federal Trade Commission (FTC)

  • State data protection authorities
     

18. ACCESSIBILITY

We are committed to ensuring this Policy is accessible to individuals with disabilities. If you have difficulty accessing this Policy or need it in an alternative format, please contact us.
 

19. CONSENT

By using our services, you expressly consent to:

  • The collection, use, and disclosure of your information as described in this Policy

  • The transfer of your information to the United States

  • The use of cookies and tracking technologies as described herein

  • Communication from BeLiver regarding your orders and account

  • The terms and conditions outlined in this Policy
     

20. SEVERABILITY

If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.
 

21. ENTIRE AGREEMENT

This Policy, together with our Terms of Service and any other legal notices published by BeLiver, constitutes the entire agreement between you and BeLiver regarding privacy matters.

ACKNOWLEDGMENT

BY USING BELIVER'S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.

Document Control:

  • Entity: BeLiver, a division of Arrow Point Enterprises LLC

  • Jurisdiction: Wyoming LLC

  • Effective Date: 01/27/2026

  • Version: 1.0

  • Last Reviewed: January 27, 2026

bottom of page