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Accessibility Statement

Last Updated: January 27, 2026
 

Our Commitment to Accessibility

BeLiver, a division of Arrow Point Enterprises LLC, is committed to ensuring digital accessibility for people of all abilities. We believe that everyone deserves equal access to high-quality nutritional information and our premium beef liver products, regardless of their physical or cognitive abilities.

We are committed to ongoing accessibility improvements and welcome feedback from all users. Our current WAVE accessibility score is 7.2/10, and we are actively working to address identified issues to reach our goal of full WCAG 2.2 Level AA conformance.
 

Measures to Support Accessibility

BeLiver takes the following measures to ensure accessibility of our website and services:

  • Internal Policies: We include accessibility throughout our internal policies and decision-making processes

  • Staff Training: We provide continual accessibility training for our staff to ensure awareness and implementation of best practices

  • Clear Accountability: We assign clear accessibility goals and responsibilities across our team

  • Expert Partnership: We partner with registered dietitian nutritionists to ensure health information is presented clearly and accurately for all users, including those using assistive technologies

  • Regular Testing: We conduct regular accessibility audits using automated tools and manual testing

  • User Feedback: We actively solicit and respond to accessibility feedback from our community
     

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

BeLiver is partially conformant with WCAG 2.2 Level AA.

"Partially conformant" means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance and have established a roadmap for addressing all known issues.
 

Additional Accessibility Considerations

Although our goal is WCAG 2.2 Level AA conformance, we have implemented the following additional measures:

  • Descriptive Alternative Text: Product images include descriptive alternative text to convey nutritional information, product benefits, and family-oriented messaging

  • Multiple Contact Methods: We provide multiple contact methods (email, phone, and postal address) to accommodate different user preferences and needs

  • Flexible Purchasing Options: We offer multiple ways to purchase, including one-time orders and subscriptions, with clear instructions for each

  • Plain Language: We strive to use clear, plain language in all product descriptions and health information

  • Consistent Navigation: Our website maintains consistent navigation patterns throughout all pages

  • Keyboard Accessibility: All interactive elements are accessible via keyboard navigation

  • Color Contrast: We maintain appropriate color contrast ratios for text and interactive elements

  • Responsive Design: Our website adapts to different screen sizes and zoom levels
     

Feedback

We welcome your feedback on the accessibility of BeLiver. Please let us know if you encounter accessibility barriers on our website or in our customer communications.
 

Contact Methods:

Response Time: We try to respond to accessibility feedback within 2 business days.
 

When reporting an accessibility issue, please include:

  • The page URL where you encountered the issue

  • A description of the problem

  • The assistive technology you were using (if applicable)

  • Your browser and operating system
     

Compatibility with Browsers and Assistive Technology

BeLiver is designed to be compatible with the following assistive technologies and browsers:

Supported Browsers

  • Google Chrome (current and previous major version)

  • Mozilla Firefox (current and previous major version)

  • Apple Safari (current and previous major version)

  • Microsoft Edge (current and previous major version)
     

Supported Operating Systems

  • Windows (current and previous version)

  • macOS (current and previous version)

  • iOS (current and previous version)

  • Android (current and previous version)
     

Supported Assistive Technologies

  • Screen Readers:

    • JAWS (current version)

    • NVDA (current version)

    • VoiceOver on macOS and iOS

    • TalkBack on Android

  • Screen Magnification Software

  • Voice Recognition Software

  • Alternative Input Devices
     

Not Compatible With

  • Browsers older than 3 major versions may experience layout or functionality issues

  • Mobile operating systems older than 5 years may not display all interactive features properly

  • Internet Explorer (no longer supported)
     

Technical Specifications

Accessibility of BeLiver relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5

  • CSS3

  • JavaScript (ES6+)

  • WAI-ARIA (Accessible Rich Internet Applications)
     

These technologies are relied upon for conformance with the accessibility standards used. JavaScript is required for certain interactive features, but core content and purchasing functionality remain accessible without JavaScript where possible.
 

Known Limitations and Alternatives

Despite our best efforts to ensure accessibility of BeLiver, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.
 

Product Images and Visual Comparisons

Issue: Some complex product comparison images may not convey full context through alternative text alone.

Reason: Visual nutrition comparisons and lifestyle imagery contain multiple data points that are challenging to describe concisely in alt text.

Solution: We are working to supplement visual comparisons with text-based nutritional information and provide detailed product descriptions alongside all images. Please contact us at hi@shopbeliver.com for detailed product information in alternative formats.
 

Interactive Elements

Issue: Some interactive product configurators may have limited keyboard navigation support.

Reason: We are in the process of enhancing keyboard accessibility for complex interactive components.

Solution: Alternative ordering methods are available by contacting our customer service team directly. We are actively working to improve keyboard navigation across all interactive elements.
 

Third-Party Integrations

Issue: Some third-party services (payment processors, shipping calculators) may have accessibility limitations outside our direct control.

Reason: We integrate with external service providers for payment processing and other functions.

Solution: We carefully select third-party providers with strong accessibility commitments and provide alternative contact methods for users who encounter barriers. You may contact our team directly to complete orders if third-party tools present accessibility challenges.
 

Assessment Approach

BeLiver has assessed the accessibility of our website and services through the following approaches:

  • Self-Evaluation: Regular internal accessibility audits using automated testing tools (WAVE, axe DevTools)

  • Manual Testing: Manual review by team members using assistive technologies

  • User Feedback: Ongoing collection and analysis of accessibility feedback from users

  • Planned Third-Party Audit: Professional third-party accessibility audit scheduled for Q4 2026
     

Evaluation Reports and Documentation

The following evaluation reports and documentation are available:

  • WAVE Accessibility Report: Current score of 7.2/10 (internal assessment)

  • Third-Party Laboratory Testing: Product safety and quality testing certificates available upon request at hi@shopbeliver.com

  • Nutritional Information: Detailed nutritional data available in accessible formats upon request

  • Ingredient Documentation: Complete ingredient lists and sourcing information available
     

Ongoing Improvement Plan

We are committed to continuous improvement of our accessibility. Our current roadmap includes:

Q1 2026:

  • Address all critical WCAG 2.2 Level A violations

  • Enhance keyboard navigation across all pages

  • Improve form field labels and error messaging

Q2 2026:

  • Implement enhanced alternative text for all product images

  • Create text-based alternatives for visual nutritional comparisons

  • Improve color contrast ratios site-wide

Q3 2026:

  • Develop accessible video content with captions and transcripts

  • Enhance mobile accessibility

  • Implement skip navigation links

Q4 2026:

  • Complete third-party accessibility audit

  • Achieve full WCAG 2.2 Level AA conformance

  • Publish detailed accessibility audit report
     

Accessibility Features Currently Available

Our website currently includes the following accessibility features:

  • ✓ Semantic HTML structure for proper content hierarchy

  • ✓ Descriptive page titles and headings

  • ✓ Alternative text for informational images

  • ✓ Keyboard-accessible navigation menus

  • ✓ Form labels and instructions

  • ✓ Error identification and suggestions

  • ✓ Consistent navigation and layout

  • ✓ Resizable text without loss of functionality

  • ✓ Sufficient color contrast for body text

  • ✓ Focus indicators for interactive elements

  • ✓ ARIA landmarks for page regions

  • ✓ Responsive design that works with screen magnification
     

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint using the following process:

  1. Submit Written Complaint: Send a detailed description of the accessibility barrier to hi@shopbeliver.com with "Accessibility Complaint" in the subject line

  2. Review Period: We will review your complaint within 5 business days

  3. Response: We will provide a written response outlining our proposed resolution and timeline

  4. Escalation: If you remain unsatisfied, you may request escalation to our management team
     

You also have the right to file a complaint with relevant authorities, including:

  • U.S. Department of Justice (ADA violations)

  • Federal Trade Commission (online accessibility)
     

Additional Resources

For more information about web accessibility:

For assistance with using assistive technology:

  • Screen Reader Support: Contact your assistive technology vendor

  • Browser Accessibility Settings: Refer to your browser's help documentation
     

Contact Information

For all accessibility-related inquiries:

BeLiver Accessibility Team

Email: hi@shopbeliver.com
Business Hours: Monday - Friday, 9:00 AM - 4:00 PM CST
 

Statement Validity

This accessibility statement was created on January 27, 2026, using the W3C Accessibility Statement Generator Tool as a foundation and customized for BeLiver's specific implementation.

This statement applies to: https://shopbeliver.com and all associated subdomains

Last Reviewed: January 27, 2026
Next Scheduled Review: July 27, 2026

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Commitment Statement

BeLiver is committed to making our website and services accessible to all users. We recognize that accessibility is an ongoing process and pledge to continue improving our digital presence to ensure equal access for everyone. We view accessibility not as a checklist item but as a fundamental aspect of providing excellent service to all our customers.

If you have suggestions for how we can improve accessibility, please share them with us. Your feedback helps us serve you and all our customers better.

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This statement was prepared in accordance with W3C WAI guidelines and reflects BeLiver's current accessibility status and ongoing commitment to improvement.

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